DLL Cleaning

Guide to Hiring a Cleaning Service in NYC: What You Need to Know

cleaning service in New York

Keeping a home or business clean in NYC comes with unique challenges. Apartments accumulate dust from city pollution, high-rise buildings have strict cleaning regulations, and commercial spaces need to stay spotless to impress clients and customers. Especially in a post-COVID world, cleanliness is more than just appearances as it’s related to health, safety, and creating a welcoming environment.

While janitors or housekeepers handle daily upkeep, deep cleaning, furniture care, and sanitization require professional expertise. A cleaning service ensures every corner of your space is thoroughly cleaned, from high-traffic office areas to hard-to-reach spots in your home. Plus, with flexible scheduling, you can book a one-time deep clean or set up regular maintenance to keep your space fresh. Finding the right cleaning service in New York can be overwhelming with so many options. 

Types of Cleaning Services Available Which You Need to Look

Not all cleaning services are the same, and choosing the right one depends on your space and specific needs. Whether you need routine upkeep, a deep clean, or a post-construction cleanup, NYC has cleaning services tailored to every home and business. Here’s a breakdown of the most common types.

Residential Cleaning (Apartments, Townhouses, and Brownstones)

NYC homes deal with dust, city grime, and tight spaces that require frequent cleaning. Professional residential cleaning ensures your home stays fresh and organized.

  • Dusting and vacuuming to prevent buildup from city pollution
  • Kitchen and bathroom sanitation for a healthier home
  • Floor cleaning for hardwood, tile, and carpets
  • Window and glass cleaning for a streak-free view
  • Customized cleaning schedules based on your needs

Commercial and Office Cleaning

Businesses must maintain a spotless environment for employees and clients. Professional cleaners handle everything from office spaces to retail stores.

  • Desk, lobby, and conference room cleaning for a professional look
  • High-touch surface sanitization for health and safety
  • Trash removal and restroom maintenance
  • Floor care, including vacuuming, mopping, and waxing
  • Custom cleaning schedules (daily, weekly, or monthly)

Deep Cleaning vs. Regular Maintenance Cleaning

Regular cleaning takes care of everyday messes, but deep cleaning targets hidden dirt and buildup.

  • Regular Cleaning: Surface wiping, dusting, light mopping, and trash removal
  • Deep Cleaning: Scrubbing grout, removing tough stains, and disinfecting high-touch areas
  • Best for: Seasonal cleaning, after renovations, or preparing for special occasions

Move-In/Move-Out Cleaning

A fresh start in a new space requires thorough cleaning, whether you’re moving in or out.

  • Cleaning and disinfecting kitchens, bathrooms, and common areas
  • Wiping down cabinets, walls, and baseboards
  • Carpet and floor cleaning to remove dust and stains
  • Trash and debris removal for a hassle-free move
  • Ensuring a spotless space for the next occupant

Post-Construction Cleaning

After construction or renovations, dust and debris are everywhere. Post-construction cleaning ensures a livable or workable space.

  • Removing construction dust from surfaces and vents
  • Scrubbing floors, tiles, and grout to eliminate residue
  • Cleaning windows and glass to remove streaks and smudges
  • Wiping down fixtures, walls, and baseboards
  • Disposing of leftover construction materials safely

Choosing the right cleaning service New York NY depends on your space, schedule, and level of cleaning required. 

Factors to Consider When Hiring a Cleaning Service

Hiring a cleaning service in NYC isn’t just about finding someone who can sweep, mop, and dust. It’s about reliability, quality, and getting the best value for your money. Whether you need cleaning for your home or business, certain factors can make or break your experience. Let’s look at the key things to consider before making a decision.

Experience and Reputation

A cleaning service with a solid reputation is more likely to deliver consistent, high-quality results. Experience matters because it ensures the company knows how to handle different cleaning challenges, whether it’s deep cleaning a post-construction site or maintaining an office space.

FactorWhat to Look For
Years in BusinessEstablished companies with proven track records
Customer ReviewsPositive feedback on Google, Yelp, or other platforms
Client ReferencesAbility to provide references from past customers
Specialized ExpertiseExperience with residential, commercial, or deep cleaning services

Pricing and Service Packages

Cleaning costs vary widely depending on the service type, frequency, and customization. A cheap service isn’t always the best, and an expensive one doesn’t guarantee top quality.

  • Compare quotes from multiple providers for fair pricing.
  • Look for transparent pricing with no hidden fees.
  • Check if they offer one-time, weekly, bi-weekly, or monthly cleaning plans.
  • Ask about add-ons like deep cleaning, window washing, or carpet cleaning.

Eco-Friendly and Non-Toxic Cleaning Options

For those sensitive to chemicals or looking for sustainable choices, eco-friendly cleaning services are a great option.

  • Ask if they use biodegradable, non-toxic, or hypoallergenic products.
  • Ensure they avoid harsh chemicals that could harm indoor air quality.
  • Look for green certifications or eco-friendly cleaning commitments.

Availability and Scheduling Flexibility

NYC operates on a fast-paced schedule, and so should your cleaning service. Whether you need cleaning on a strict timeline or last-minute emergency service, flexibility is key.

Scheduling OptionWhy It Matters
Same-Day or Emergency CleaningUseful for last-minute needs
Evening or Weekend AvailabilityHelps accommodate busy schedules
Customizable Cleaning PlansAllows for daily, weekly, or monthly cleaning
Easy Rescheduling or CancellationsEnsures convenience without extra charges

Insurance and Liability Coverage

A professional cleaning company should be fully insured to protect both your property and its employees.

  • Confirm they have liability insurance to cover potential damages.
  • Ask if their workers are covered under worker’s compensation.
  • Check whether they conduct background checks on employees.
  • Ensure they offer a satisfaction guarantee in case something isn’t cleaned properly.

How to Choose the Right Cleaning Service

Here’s how to hire the best fit for your needs:

Check Reviews

Look at Google, Yelp, and BBB reviews to spot patterns in customer feedback. Pay attention to comments about reliability, thoroughness, and how companies respond to complaints.

Verify Licensing

Ensure the company is properly licensed, insured, and certified (like ISSA or Green Seal). This protects you and confirms they meet industry standards.

Ask Key Questions

  • What cleaning products do you use?
  • Do you background check employees?
  • What’s your policy if I’m not satisfied?
  • Are there extra charges for special requests?
  • How do you handle cancellations?

Review Contracts

Before signing, confirm the contract clearly outlines services, pricing, and terms. Check cancellation policies and whether they offer a trial period before committing long-term.

Average Pricing for Different Types of Cleaning

Costs differ based on the service provided. Deep cleaning, post-construction cleaning, and commercial cleaning typically cost more than standard home cleaning. The average starting cost for house cleaning services in NYC is approximately $22.08 per hour. Here’s an estimated price range for common cleaning services in NYC:

Cleaning ServiceEstimated Cost Range
Standard Home Cleaning$100 – $250
Deep Cleaning$200 – $400
Move-In/Move-Out Cleaning$150 – $500
Post-Construction Cleaning$300 – $800
Commercial/Office CleaningVaries by contract

Factors That Affect the Cost

Several elements influence the final cost of the New York cleaning service:

  • Size of the property: Larger homes or offices require more time and labor.
  • Level of cleaning needed: A deep clean costs more than routine maintenance.
  • Frequency of service: Regular clients often get discounts compared to one-time cleanings.
  • Special requests: Additional services like window washing or carpet shampooing add to the cost.
  • Location in NYC: Cleaning rates may vary depending on the borough and accessibility.

Hourly vs. Flat-Rate Pricing

Some companies charge by the hour, while others offer flat-rate pricing.

Pricing ModelProsCons
HourlyGood for small, quick jobsCosts can add up if cleaning takes longer than expected
Flat-RatePredictable pricing, no surprise chargesMay be higher for larger or dirtier spaces

If your home or business needs a thorough cleaning, a flat rate may be the better option. However, for minor touch-ups, an hourly service could be more cost-effective.

What to Expect from a Professional Cleaning Service

A reputable cleaning service should offer a thorough, efficient, and hassle-free experience.

Standard Cleaning Checklist

Most companies follow a checklist that includes:

  • Dusting and wiping surfaces
  • Vacuuming and mopping floors
  • Sanitizing kitchens and bathrooms
  • Taking out trash
  • General tidying up

Customizable Cleaning Options

Many services allow you to tailor the cleaning based on your needs. This may include:

  • Deep cleaning for neglected areas
  • Eco-friendly product options
  • Add-ons like laundry, dishwashing, or appliance cleaning

Supplies and Equipment: Who Provides What?

Some cleaning companies bring their own supplies, while others may require you to provide certain items. Always confirm in advance if you need to supply:

  • Cleaning solutions
  • Mop, broom, and vacuum
  • Microfiber cloths and sponges

Professional cleaners typically bring high-grade equipment, but if you have specific preferences (e.g., eco-friendly products), let them know beforehand.

Red Flags to Avoid

Not all cleaning services in NYC are trustworthy. Here’s how to spot red flags and avoid getting ripped off:

  • Beware of unusually low prices: If a deal seems too good to be true, it probably is. Low rates can mean rushed jobs or hidden fees.
  • Watch out for vague or unclear contracts: Ensure the service agreement specifies what’s included, cancellation policies, and pricing details to prevent surprise charges.
  • Never pay in full upfront: Reputable companies accept deposits or payments after service, not before. Be cautious of those demanding full payment in advance.

A Cleaning Service You Can Trust

The right cleaning service isn’t just about price but it’s about trust, consistency, and attention to detail. Look for a team that’s reliable, upfront about costs, and flexible enough to meet your needs. 

Tired of second-guessing your cleaning service? DLL Cleaning Services delivers high-quality, reliable cleaning tailored to NYC homes and businesses. Whether you need regular upkeep, deep cleaning, or specialized services, we handle the mess so you don’t have to.

Call us or fill out our quick form — our team is ready to help you create a spotless environment.

FAQs

How much does a cleaning service in NYC cost?


Prices vary based on the type of cleaning, space size, and frequency. On average, a standard home cleaning ranges from $100-$250, while deep cleaning and commercial services cost more.

How often should I schedule a cleaning service?


It depends on your lifestyle. Homes typically need weekly or bi-weekly cleaning, while businesses may require daily or custom schedules.

Do cleaning services provide their own supplies?
Most professional cleaners bring their own produc

ts and equipment, but some allow you to request specific supplies or provide your own.

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About DLL Cleaning

DLL Cleaning Services has proudly served New York City since 2013, officially launching under our name in 2018. We specialize in residential, commercial, and office cleaning, with a commitment to delivering safe, spotless environments that reflect your pride in ownership.
Our mission is to exceed your expectations by offering reliable service, professional staff, and long-term relationships built on trust and integrity. Every team member is background-checked, trained, and equipped to deliver high-quality results with every visit.
Fully insured and dedicated to your satisfaction, DLL Cleaning Services provides competitive pricing and unmatched customer care. Thank you to our loyal clients and hardworking staff for helping us become one of NYC’s trusted cleaning companies.